At Roland Hikes, we aim to deliver your orders quickly and safely, so you can enjoy your camping, hiking, and tech gear without delay.
Processing Time
Orders are typically processed within 1-3 business days after confirmation. During peak seasons, processing times may take slightly longer, but we always strive to fulfill orders as quickly as possible.
Shipping Methods and Delivery
We offer reliable shipping worldwide. Delivery times vary depending on your location and are provided at the time of checkout. Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor your package.
Handling Charges
Shipping fees are calculated at checkout based on the weight and destination of your order. All fees are clearly displayed before you complete your purchase.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us [email protected] within 7 days of delivery. We will work with you to resolve the issue promptly, either by sending a replacement or issuing a refund.
Contact Us
For any questions about shipping, delivery times, or tracking, please reach out to us at [email protected].